September 20, 2004, GPS Issue Resolved: Software Upgrades for Motorola Phones Continually Rolling Out to Nextel Customers.

The solution for the global positioning satellite (GPS) location software issue impacting the i58sr, i88s, i205, i305, i530, i710, i730, i733, i736, and i830 Motorola iDEN® phones is now available for all of these phones and continues to be made available to Nextel’s customer base.

The solution, which involves a two-part fix, has been provided for the i205, i305, i530, i710, i730, i733, i736, and i830 phones. Beginning next week, a separate GPS software fix will be available for the i58sr and i88s phones. The two-part fix includes a network solution, which was completed on July 25, and a software update on affected phones. With the availability of the GPS software fix for all affected phones, Motorola and Nextel remain committed to upgrading all affected phones to a new software version and completing the second part of the overall fix.

The GPS commercial services capabilities for the i58sr and i88s phones have continued to be fully functional; however, these phones require a software update to ensure they can take advantage of E911 Phase II functionality in those areas where Nextel has deployed Phase II service. E911 Phase II is a technology that uses information from the GPS network to provide 911 call centers with the approximate physical location of the wireless phone used to place a 911 call. E911 service continues to be available throughout Nextel’s National Network, transmitting the caller’s callback number and the nearest cell site to local emergency call centers where those call centers are capable of receiving that information.

All of Nextel's Motorola iDEN phones continue to be fully operational with regard to other services, including cellular phone calls, Nextel Direct Connect® calls, voice mail, Caller ID and data applications such as text messaging, email and SMS. Nextel will continue selling its current line of Motorola iDEN phones and will update any functionality as required to resolve this issue.

Please check back to this site for continuing updates or update your phone's software with these self-service instructions.