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Service & Repair Information
At the Track
- If you are having problems with your device, please bring it to a Sprint Nextel Customer Service Kiosk for assistance. Kiosks are available as follows:
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Hours of Operation |
| Location |
Open |
Close |
| The Nextel Experience |
4 hours prior to race start |
Start of race |
| Garage |
Garage open |
Start of race |
| Fanview Trailer (souvenir area) |
Gate open |
1.5 hours after race |
- Test: A Sprint Nextel representative will test your device for hardware, software, and operational issues.
- Review: For operational issues, we will walk you through problem areas.
- Exchange: If Sprint Nextel cannot fix the problem on site, we will immediately exchange your unit for a different unit, at no additional cost for in-warrantey repairs. For out-of-warranty repairs, we will replace your unit for a charge of $70.
Returns of defective devices are subject to the FanView return policy.
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