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Q:
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What are the available plans that include Multimedia Messaging (assuming I have a Multimedia Messaging-enabled phone)?
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Multimedia Messaging is included in each Data Service Pack and the Unlimited Text Messaging Plan. In each, you get a defined number of text and image/audio messages. Pay-As-You-Go pricing for Multimedia Messaging is $0.10 per text message and $0.25 per image/audio message. Customers automatically default to Pay-As-You-Go pricing if they don't sign up for a Data Services Pack and have a Multimedia Messaging-enabled phone.Back To Top >>
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Q:
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Can I send a multimedia message from sprint.com?
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Yes. If you have a Multimedia Messaging-enabled phone, log on to Multimedia Messaging Composer to send messages, view messages and manage your media.Back To Top >>
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Q:
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Can I listen to an audio recording within a message?
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If your phone is Multimedia Messaging-enabled, you can listen to the audio recording. If a message contains an audio recording in the body of the message, highlight the audio recording to play it. If a message contains an audio recording as an attachment, open the attachment to hear the recording.Back To Top >>
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Q:
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Are there pre-typed words or phrases available that I can insert into a message rather than type the message myself?
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Yes. You can use Quick Notes, which are ready-made words and phrases, to insert into a message. You can also add additional phrases to the list. To access Quick Notes, in the message center under "create message" select the "Qnotes" key on the lower left.Back To Top >>
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Q:
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Can I call a phone number from within a message?
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Yes. Highlight the phone number, Nextel® Nationwide Direct Connect number, or Group Connect® number in a message to make a call or send a call alert to that number.Back To Top >>
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Q:
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Can I send a message to people who use a non-Nextel phone?
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You can send a text message to non-Nextel phones as long as they are capable to receive text messages. However, they will not receive images and audio you send from your Nextel phone, because currently there is no inter-carrier operability in the U.S.Back To Top >>
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Q:
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My co-worker or friend also has a Nextel phone, but it is not Multimedia Messaging-enabled. How can they view the pictures I send them?
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The recipient of your message will receive a link on their phone. They can forward your message to any email address, and view the picture there.Back To Top >>
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Q:
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How much will I be charged for a message that has a picture, audio and text?
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If you are charged on a Pay-As-You-Go basis, you will be charged $0.25 for each message that contains a picture or audio. Text messages are charged $0.10 per message.Back To Top >>
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Q:
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Can I get Multimedia Messaging on my current phone?
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You can if your phone is Multimedia Messaging-enabled. If it is not, you cannot add Multimedia Messaging to it.Back To Top >>
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Q:
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How do I keep a copy of my messages online?
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You can keep a copy of all of your messages in the Inbox on sprint.com for up to 7 days. Under Preferences, be sure to select "Do not delete messages after I receive them on my phone". If you want to keep a message for longer time, you can save it in your Personal Gallery on sprint.com. Your Personal Gallery allows 3MB of storage space with no expiration date.Back To Top >>
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Q:
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How many pictures can I send at once?
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You can send up to 100KB of total content in each message, in any combination of pictures and audio recordings. File sizes will vary depending on origin, length, and format.Back To Top >>
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