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Accessibility for Persons with Disabilities
Sprint is dedicated to exploring and expanding the reach of wireless telecommunications to all our customers.
Our mission is to give all Sprint customers the highest quality products and services in the wireless marketplace. That's why we currently offer the following solutions and services for our customers who are persons with disabilities:
Alternate Invoice and User Guide Formats
Braille and Large-Print Invoices
Sprint provides Braille and large print invoices at no extra charge for persons with disabilities. To request one of these billing formats, contact our Customer Care team at 800-639-6111 or e-mail us.
Braille, Large Print or Audio-Cassette User Guides
Motorola, one of our main equipment vendors, offers Braille, large print (18 point font) or audio-cassette user guides. To request one of these user guide formats, contact Motorola customer service at 800-331-6456.
TTY Compatible Handsets
A TTY allows persons with hearing and/or speech loss to make or receive telephone calls by typing their conversations, via two-way text. All currently-sold Nextel phones, as well as the i95cl, are TTY compatible.
The following previously-sold Nextel phones, with software upgrades*, offer TTY compatibility:
i30sx
i80s
i85s/i50sx/i55sr
i90c
*For information on software upgrades, contact our Customer Care team at 800-639-6111 or e-mail us.
Note: The TTY device must have a 2.5 millimeter connection jack to connect to phone for text-to-speech communications.
Easy-to-Use Phone Features
People with a range of abilities will find many helpful, easy-to-use features on their phones. These include:
Adjustable contrast screens
Bright, high-contrast displays
Brightly backlit displays
Identifiable "5" key
One and two touch dialing
Ring tones with varying frequencies
T-Coil technology
Tactile & tonal feedback from keys
VibraCall® Alert
Verbal phonebook list
Voice-activated dialing
Voice Note voice recorder
Zoom text
30-Day Risk Free Guarantee Return Policy
All phones and devices may be returned for a refund or credit within 30 days. Accessories may be returned for a refund or credit within 30 days of purchase. Software accessories may be returned for refund or credit only if returned in the original packaging with seal unbroken within 30 days of purchase.
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Hearing Aid Compatibility
Accessibility at Sprint PCS See how Sprint PCS is increasing accessibility and usability of their products and services for persons with disabilities.
Get Details»
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